Refund Policy

Last updated: 13 May 2026

We offer a 30-day money-back guarantee on Premium subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle, who acts as Merchant of Record for all our orders. To request a refund:

1. Visit paddle.net and look up your order using the email address you used to purchase.
2. Or contact our support team and we will help arrange the refund with Paddle.

After the 30-day window

After the 30-day window we will consider refund requests case-by-case where there is a clear service failure on our side. Your statutory consumer rights are not affected.

Cancelling a subscription

You can cancel your subscription at any time from your profile page. Cancellation stops the next renewal; you retain access until the end of the current paid period. Cancelling does not by itself trigger a refund.